For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Why don't see any content in the Resource Center or Community Center/Groups pages?

In an effort to ensure quality, Home Care Grid content it restricted to members only.

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What are the benefits of joining Home Care Grid?

Home Care Grid strives to inform and connect home health consumers, caregivers, healthcare professionals, etc. Some benefits of joining include:

  • Learning about available home health care services
  • Networking
  • Gaining insight on current home health topics & trends
  • Expanding your knowledge of home health care
  • Sharing tips of the trade
  • Receiving support and guidance from others

Get on the Grid today!

How is home health care provided?

Home health care is provided by a team of health care professionals collaborating to ensure that a patient’s medical and daily needs are met safely and appropriately. After the doctor has given orders, health care professionals/caregivers can come to your residence to provide care according to the customized plan of care designed for you or your loved one’s needs.

I didn’t find the information I’m looking for, is there any way you can help me?

Home Care Grid is committed to customer satisfaction and quality improvement. If you need more information, feel free to address any questions or concerns by completing the contact form in our contact us section.  If you have a specific topic you’d like to learn more about let us know and we’ll do the research! Chances are other members will benefit from the information as well.

How do you see health care changing over the next 5 to 10 years?

Heath care has been trending, and continues to trend towards outpatient care. Cost-effectiveness as well as patient-centered care models all point towards keeping people in the community as the most efficient way to achieve the best possible outcomes. Over time the demand for Doctors, nurses, aides, therapists and other health care providers functioning in the home setting will continue to grow. It is important for consumers and providers alike to remain well-informed of the home health services available.

Can a home care program help improve my health and wellness?

As the saying goes “There’s no place like home.” Home care gives you the freedom to continue doing things you love doing in your home, while receiving assistance with activities of daily living and managing your health. You can stay near family and neighbors, enjoy your garden, move around your own back yard, or stay close to your pet. The familiar surroundings provide a secured feeling, reduces stress and gives way to improved health and quality of life.

How can I exercise my rights as a patient?

The Department of Health outlines many rights in their Patient Bill of Rights. Perhaps one of the most important rights is the right to make informed decisions about your health and the care you choose (or refuse) to receive. Home Care Grid serves to help you, the consumer, get informed so that you can make the best possible decisions for yourself and your loved ones

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